Privacy Policy
Updated: July 1st, 2022
Lodestar Engineering & Surveying, Inc. (the “Company”, “we” and “our”) respects your privacy. This policy explains our privacy practices for this website (the “Website”). It describes the ways your personal information is collected and used.
Information We Collect
Device and analytical data — We collect basic information about the personal computer or mobile device you use to access the Website, including its model, its operating system, unique device identifiers, browser type, mobile network information, the Internet Protocol (IP) address through which you accessed the Website and the approximate location from which you accessed the Website. We also collect analytical data about your use of the Website. For example, we collect the pages and items on the Website that you viewed or interacted with, clicks, access time, etc.
Inquiries — If you contact us for questions or inquiries, or submit an inquiry using our “Contact” form, we will collect the information related to your inquiry. This may include your name, phone number, company name, email address, and other contact information, depending on the nature of your inquiry.
Use of Collected Information
We may use the information outlined above for the following purposes:
- To facilitate the access to and use of the Website, and to manage the operational and administrative aspects of the Website;
- If you provided your contact details or submitted an inquiry, we may use your personal information to contact you, including by email messages;
- To improve and enhance the content offered on the Website;
- To enforce this policy, and prevent misuse of the Website and our services;
- To comply with any applicable law and assist law enforcement agencies and authorities, if we believe it is necessary or justified; and
- Take any action in any case of dispute involving you with respect to the Website
Sharing Collected Information
We do not share personal information with companies, organizations, or individuals outside of Our Company unless one of the following circumstances apply:
With your consent — We will share personal information with companies, organizations, or individuals when we have your consent to do so.
For external processing — We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
For legal reasons — We will share personal information with companies, organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, legal process or enforceable governmental request.
- Enforce applicable Terms of Service, including investigation of potential violations.
- Detect, prevent, or otherwise address fraud, security or technical issues.
- Protect against harm to the rights, property or safety of Our Company, our customers, or the public as required or permitted by law.
Aggregated Information
We may use the information we collect, as outlined above, to compile anonymized or aggregated information, either by ourselves or with the assistance of third parties such as Google Analytics.
Third Parties and Links to Other Sites
When you use our Website, other parties, such as Google, may collect personally identifiable information about your online activities over time and across different websites.
Except as described above, we are not responsible for the content or privacy practices of websites to which we link. Links from our Website to third-parties or other websites are provided for your convenience. We encourage you to learn about the privacy practices of each website before providing them with personal information. We cannot be held responsible for any third-party websites and accessing their content will be subject to their own privacy policies.
Information Security
We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. However, no measure can provide absolute information security. We cannot be responsible for the acts of those who gain unauthorized access or abuse our Website, and we make no warranty, express, implied or otherwise, that we can prevent such access.
If you believe that your privacy was not treated in accordance with our Privacy Policy, or if any person attempted to abuse our Website or acted in an inappropriate manner, please contact us at info@lodestarengineer.com.
Retention of Your Personal Information
To the extent permitted by applicable law, we will retain personal information about you for the period of time appropriate for us to fulfill the purposes outlined in this policy or as necessary to comply with our legal obligations, resolve disputes or enforce our agreements, whichever is longer.
In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you), in which case we may use this information indefinitely without further notice to you.
Marketing
We may use your personal information, such as your name, email address, etc. ourselves or by using our third-party subcontractors for the purpose of providing you with promotional materials, concerning our services.
Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. In addition, at any time, you may request to unsubscribe and discontinue receiving marketing offers by sending us a email message with the word “unsubscribe” to info@lodestarengineer.com.
Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you service-related updates and notifications.
Cookies and Google Analytics
We use cookies and similar technologies like pixels, tags and other identifiers (e.g., LinkedIn Pixel, Google Analytics, Google DoubleClick, HubSpot, YouTube Pixel, Facebook Pixel, FreeGeoIP.app, Mixpanel) in order to remember your preferences, to understand how our Websites is used and to customize our marketing offerings.
A “cookie” is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and may be used for various different purposes. These purposes include, among other things, allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and the Website quicker, easier and smoother.
You may remove the cookies by following the instructions of your device preferences. However, if you choose to disable cookies, some features of the Website may not operate properly and your online experience may be limited.
We also use a tool called Google Analytics to collect information about your use of the Website. Google Analytics collects information such as how often users access the Website, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Website. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
Children’s Privacy
We do not intentionally or knowingly collect personal information regarding children who are under 16 years of age.
We reserve the right to access and verify any personal information collected from you by us. In the event that we become aware that an individual under the age of 16 has shared any personal information, we will discard such information. If you have any reason to believe that a minor has shared any information with us, please contact us at info@lodestarengineer.com.
Changes to this Privacy Policy
We may change this policy from time to time by posting the modified policy on the website.
Your continued use of the Website, following the notification of such amendments, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
Comments and Questions
If you have any comments, requests, or questions about this policy, please contact us at info@lodestarengineer.com.
